Public Transport Victoria's top level structure
Mark Wild - CEO
Mark brings over 15 years’ experience in both project and engineering management from a range of industries, including infrastructure and transportation; as well as significant expertise in strategic business planning, particularly with realigning business strategy to customer value; and strong leadership in a variety of executive management positions.
Most recently, Mark served as Director of Projects and Technical Services for Public Transport Victoria, overseeing the design, development and implementation of a number of key projects across the Victorian public transport network.
Prior to this, Mark held executive roles with a range of organisations based in the United Kingdom with global portfolios, including Managing Director at Invensys Rail Group – a leader in the supply of railway signalling and train control systems. Mark has also provided strategic business support to a number of blue chip clients and contractors in the transportation and infrastructure sectors.
Mark holds a Masters in Business Administration from Leeds University, and a Bachelor of Science (Hons) (Electrical Engineering).
Ian Dobbs - Chair
Ian has worked in the public transport industry for 34 years, with extensive experience in both public and private sectors. He has run rail, tram and bus services in both the UK and Australia, and has provided advisory services to governments and private sector clients.
Graham Fryer - Executive Director of Corporate Services
Graham has extensive commercial, finance and operations experience gained in professional services, banking, engineering services and consulting environments.
Prior to joining Public Transport Victoria in 2013, Graham previously held senior executive positions with a number of major organisations, including Chief Operating Officer roles at ANZ and ME Bank; and Chief Financial Officer at Utility Services Group.
As PTV’s Executive Director of Corporate Services, Graham oversees the Finance, CIO, Governance and Legal, Human Resources, and Communications divisions.
Graham is a Chartered Accountant, and holds a Masters of Management as well as a Bachelor of Economics (Accounting). Graham has also written courses and lectured for the Institute of Chartered Accountants’ Professional Year Programme, and has facilitated Ethics in Leadership courses for a leading ethical think tank.
Alan Fedda - Director of Customer Services
Alan is an experienced manager specialising in customer relations and consumer service delivery in financial services, telecommunications, media and utilities.
His experience includes setting up customer service quality frameworks, measuring customer satisfaction, customer advocacy, delivering continuous improvement projects and leading customer culture change programs.
He is tertiary qualified in social science and law.
Fred Cilia - Director of Finance
Fred has more than 30 years experience in all aspects of financial management with a particular focus on financial systems. He has been involved in the financial operations of five different government departments holding managerial positions in financial systems, internal audit, financial and accounting operations and budgets. He has been involved in many significant changes and developments in government and in financial management through this period.
Fred commenced in the former Department of Infrastructure as the Director Corporate Systems and Financial Operations in 1997. This role was expanded to include administrative services and information management and library services in 2009.
Fred holds an accounting qualification and is a Fellow of the Certified Practising Accountants Australia.
Rob Robson - Director of Asset and Program Management
Rob has over 25 years’ experience as a project manager and engineer, delivering major investment programs and projects.
Prior to joining PTV, Rob worked internationally across a range of industry sectors including infrastructure, finance, education and health. His key areas of expertise are in the areas of strategy, risk, procurement, program/project delivery and team leadership. He has wide experience in the governance and oversight of large complex investments across the full range of capital delivery models.
As PTV’s Director of Asset and Program Management, Rob oversees strategic asset management and project delivery across the areas of engineering, rolling stock, technology and infrastructure.
Rob has a Masters degree in Engineering and is a Chartered Engineer, a Certified Project Director through the Australian Institute of Project Management and a Graduate Member of the Australian Institute of Company Directors.
Carolyn De Gois - Chief Information Officer
Carolyn is a seasoned Executive Manager with extensive expertise in developing and delivering IT strategies aligned to business outcomes within large and complex organisations, both in Australia and internationally.
Prior to joining Public Transport Victoria, Carolyn held senior IT positions with a number of major organisations, including Victorian IT Lead – Strategy & Performance for KPMG Australia, and Associate Partner – Global Business Services for IBM Australia/New Zealand.
Carolyn has also served as Chief Information Officer for Service NSW – a New South Wales Government agency set up to streamline public access to government services; and K&S Freighters - one of Australia’s largest transport and logistics firms.
Carolyn holds a Bachelor of Science (Computing Science / Applied Mathematics) and a Masters of Business Administration from Deakin University. Carolyn is also a member of the Australian Institute of Directors, the Australian Computer Society and the CIO Executive Forum.
Celia Pollard - Director of Human Resources
Celia has more than 20 years experience as an industrial relations and human resources practitioner. She started her career as a tutor in politics at Monash University and went on to become first a researcher and then an industrial officer at various trade unions. Celia worked for the US Government as an advisor on labour relations and the Victorian Government at Industrial Relations Victoria as a policy analyst.
Celia has since held leadership positions in industrial relations and human resources in the higher education, health and transport portfolios and most recently worked as the General Manager of Corporate Services at the Transport Ticketing Authority.
Celia has post-graduate qualifications in business and management and is currently a Master of Philosophy candidate at the Monash Graduate School of Management.
Melanie Nanscawen - Director of Marketing and Product Development
Melanie has extensive experience in marketing and communications in transport sector. She has been Deputy Director of Public Affairs at the Department of Transport since May 2010 while concurrently chairing the myki marketing taskforce.
Melanie joined the public service in 2000, working in a media role for VicRoads, before moving to the Department of Infrastructure in 2003 to be part of the community engagement team for Regional Fast Rail.
Melanie has worked on a number of high-profile campaigns across TV, radio, print, outdoor and digital media. She also worked in the private sector in a communications consultancy.
Melanie has an Advanced Diploma in Business – Public Relations from RMIT.
Norman Gray - Director of Network Operations
Norman Gray joined the Victorian Government in mid 2009, and since mid 2011 has held the position of Chief Operating Officer for Public Transport. In this role he was accountable for the business relationship with, and performance of, all contracted public transport operators in the State of Victoria.
He joined the Victorian Public Service after retiring from the role of Managing Director of Thales Australia, a large systems company with turn-over in excess of $1 billion annually. Prior to this he had completed a long and distinguished career in the Department of Defence. He served in the Royal Australian Air Force for almost 33 years, having held several significant leadership positions and rising to the rank of Air Vice-Marshal. His exceptional service was recognised in June 1993 when he was made a Member of the Order of Australia.
Norman is a Fellow of the Australian Institute of Company Directors, a Fellow of the Australian College of Defence and Strategic Studies and a Master Project Director with the Australian Institute of Project Management.
Ray Kinnear - Director of Network Planning
Ray Kinnear has 35 years experience in transport including extensive experience in the public transport sector.
Ray spent 10 years in senior management in the delivery of public transport services with the Public Transport Corporation. He subsequently joined the Department of Transport to lead the Department’s work in strategy and planning for the future of public transport across Victoria.
Most recently, Ray has held the position of Deputy Director, Public Transport Strategic Planning and Project Development. In this role, he has completed major planning studies and initiated many major projects such as the Regional Rail Link Project.
He holds an Engineering Degree and a Masters Degree in Transport Planning.
Brodie Woodland - Director Governance and Legal
Brodie has worked in the Victorian public sector since 2002. In that time, she has worked in a range of legal and policy roles in the justice and transport portfolios. Before joining the public service, Brodie worked as a lawyer at Allens Arthur Robinson.
Brodie has been with PTV since its commencement, and was on the project team that established PTV. She took on the role of Director Governance and Legal in August 2013. Her previous role at PTV was as Manager, Legal – Commercial and Government.
Brodie holds an honours degree in Law and an Arts degree from the University of Melbourne. She also holds a Masters in Public Administration through the Australia and New Zealand School of Government.