Assistance Animal Pass

The Assistance Animal Pass has been developed to help people with an ongoing disability (including age, mobility and psychiatric illness) who are unable to use public transport without an assistance animal.

The pass is issued to people who can demonstrate that their assistance animal alleviates the effects of their disability.

Download an application form via the link below and follow the step-by-step instructions:

Assistance Animal Pass information and application form (PDF) 105 kB

Types of assistance animals covered by the Assistance Animal Pass include:

  • Mobility support animals: trained to help people with physical disabilities who use wheelchairs or have difficulty moving
  • Medical alert animals: trained to assist their handlers before and during a medical emergency
  • Psychiatric service animals: trained to provide support to people with psychiatric disabilities.

The following assistance animals do not require an Assistance Animal Pass and can travel free on public transport in Victoria:  

  • Guide dogs trained to help blind or visually-impaired people
  • Guide dogs in training
  • Hearing dogs trained to help deaf or hearing-impaired people