Try Before You Ride

Try Before You Ride page header

The Victorian Government is working hard to ensure our transport network is inclusive and accessible for all Victorians.

Try Before You Ride events help people of all abilities feel more confident when using the public transport system. This includes people with accessibility requirements, parents with children and older Victorians.

Events calendar coming soon

Keep up to date with future events by checking this page.

Recent Event

The Southern Cross Station Event, an annual gathering, took place on Thursday 9 May 2024.

Attendees were welcome to drop in at anytime between 10.30am and 2.00pm. 

Participants

  • Practiced getting on and off trains, trams, buses, and accessible taxis 
  • Learned about accessibility features and improvements
  • Spoke with customer service staff about public transport travel, safety and accessibility
  • Participated in site tours of Southern Cross Station alongside customer service staff.

Accessibility services were provided by Travellers Aid on the day

  • Mobility assistance
  • Personal care
  • Quiet space, and
  • Translation services (upon request)

The event was coordinated by V/Line, Yarra Trams, Metro Trains, Kinetic and Travellers Aid Australia.

In partnership with the Department of Transport and Planning, Safe Transport Victoria and Southern Cross Station.

Signage displayed at the Try Before You Ride Event at Southern Cross Station

Signage displayed at the Try Before You Ride Event at Southern Cross Station.

Attendees registering/checking-in at the Try Before You Ride Event at Southern Cross Station.

Attendees registering/checking-in at the Try Before You Ride Event at Southern Cross Station.

Attendees practicing getting on and off a Metro Train at The Try Before You Ride Event at Southern Cross Station.

Attendees practicing getting on and off a Metro Train at The Try Before You Ride Event at Southern Cross Station.

Attendees coming back after practicing getting on and off a V/Line Train at the Try Before You Ride Event at Southern Cross Station.

Attendees coming back after practicing getting on and off a V/Line Train at the Try Before You Ride Event at Southern Cross Station.

A group photo of operator team members taken at the Try Before You Ride Event at Southern Cross Station.

A group photo of operator team members taken at the Try Before You Ride Event at Southern Cross Station.

Accessible Public Transport Action Plan

The Accessible Public Transport Action Plan 2020-2024 was released in 2020. It outlines the steps we’re taking to eliminate barriers to public transport journeys.

PTV app

Plan your journey and manage your myki with the PTV app that’s accessible for all.

PTV app is easy to use and has all your transport needs covered. Top up your myki instantly, view live travel information, safeguard your myki balances and more.

Download the PTV app and find out more.

Getting help before you travel

If you need support in planning your journey or have any questions, call 1800 800 007 between 6am and midnight daily (all night Friday and Saturday).

More information about accessibility on public transport.