Balaclava Station Upgrade

  What's happening?

    Project description
  Project benefits
      Latest construction notifications
      On-going construction impacts
      Safety procedures for contaminated soil
  Concept designs
  More information and online enquiry form


Start: May 2013
Finish: October 2014

What’s happening? 

An enhanced travel experience is now on offer at Balaclava station, as premium services began at the station on Friday 10 October.

The upgraded Balaclava Station now includes a new waiting area, customer amenities and customer service office with Metro staff to assist from the first to last train service.

Balaclava Station is also more user-friendly and accessible for all people thanks to the new ramps from Carlisle Street to Platforms 1 and 2.

View the video of PTV CEO Mark Wild and Metro CEO Andrew Lezala launching the Balaclava premium facilities at (link opens in a new window. You are now leaving The website you are entering is not maintained or funded by the State of Victoria).

During October and November upgrade works will continue around the station as the project team make additional modifications to the toilets, install new platform fencing and finish the platform widening on Platform 2.

Platform access update 

From the first train service on Thursday 25 September, customers will be able to access both platforms at Balaclava Station via Carlisle Street.

Balaclava Walk will remain closed from the station entry to Nightingale Street.

We thank nearby residents and rail customers for their patience during the temporary access arrangement.

Map - Balaclava Station platform entry map - from Thursday 25 September - PDF (501 KB)

Project description 

The Balaclava Station Upgrade Project will involve a comprehensive upgrade of the station access and amenities. The project will improve access to the station, deliver new shelters and amenities, and provide a more welcoming station for the community.

Key features of the upgrade include:

  • New ramps and stairs and station facilities which are fully accessible to all people. Provision for future lifts is also included.
  • Additional myki readers
  • Improved passenger information, waiting room and toilets, additional shelter coverage
  • Improved safety and security with new Protective Services Officer (PSO) facilities, increased lighting and closed-circuit television (CCTV)
  • An upgrade to Premium Station status, meaning the station will be staffed from first train to last train every day of the week.

Community feedback in 2012 played a key role in shaping the design. As such the station upgrade will now include an additional six myki readers, bringing the total to ten myki readers across both platforms.  There will also be some changes to the external facade to help provide better visibility and increase the passive surveillance levels at the station.

Project benefits 

The Balaclava Station Upgrade project aims to provide a station that:

  • is accessible for all
  • is a safe, attractive and welcoming environment
  • can meet the needs of the future
  • facilitates connections between transport modes and through the Carlisle Street precinct.

The upgrade of the station will also complement other local initiatives and development in the area, such as the City of Port Phillip’s ‘Balaclava Walk’ project.

Latest construction notifications

Out-of-hours work: Wednesday 3 December - Thursday 4 December

From 11pm Wednesday 3 December until 7am Thursday 4 December, the project team will be undertaking works affecting the overhead wiring equipment, as well as works to the surface of Platform 1 and Platform 2.

During these works, residents can expect to hear medium-high noise from construction machinery, generators required for temporary lighting, hand tools and general work activity.

For safety reasons it is necessary to carry out these works at night while trains are not running and there are no rail passengers at the station.

No train services will be disrupted during these works.

Project Update

The Balaclava Station Upgrade Project is nearly complete, with only minor works to occur over the coming weeks. It is anticipated that the site compound will be dismantled and the car park returned to the City of Port Phillip at the beginning of December.

Residents may also notice works being undertaken at the station and along the rail line over the coming months. These works are not associated with the Balaclava Station Upgrade Project.

On-going construction impacts 

Closure of Marlborough Street car park: Wednesday 8 January

The Marlborough Street car park will be closed from Wednesday 8 January until November 2014. This space will be used to store and assemble the new stairs, ramps and building structures.

Safety procedures for contaminated soil 

Environmental consultants advise undisturbed soil in the rail reserve does not pose a risk to human health. As land space around Balaclava Station is limited, construction of the new ramps and stairs will require movement and relocation of soil within the rail reserve.

Procedures (control measures) have been put in place to ensure the safety of our workers, the community and the environment.

Safety procedures include:

  • erecting signage and shade cloth on fencing around the work site
  • establishing restricted work areas
  • undertaking soil disturbance works at night
  • undertaking air quality testing
  • training workers on decontamination processes
  • providing additional personal protective clothing and equipment
  • a discreet method of undertaking soil investigations, carried out by accredited EPA contractors.

Further detailed information regarding contaminated soil control measures is available in the Soil management information sheet (PDF) 153kB.


See how the Protective Services Officer (PSO) pod was lifted into place on Platform 1 (link opens in a new window. You are now leaving The website you are entering is not maintained or funded by the State of Victoria).

Watch the time-lapse footage captured during the Queen’s Birthday long weekend works (link opens in a new window. You are now leaving The website you are entering is not maintained or funded by the State of Victoria).

Concept designs 

Balaclava Station Upgrade - aerial view of station precinct (PDF) 126kB

Balaclava Station Upgrade - view of Platform 1 and station building (PDF) 158kB

Balaclava Station Upgrade - access to Platform 2 from pedestrian path (PDF) 194kB

More information and online enquiry form 

For more information, please call Public Transport Victoria on 1800 800 007 (6am - midnight daily).

You can provide feedback about the Balaclava Station Upgrade project by completing an online enquiry form.