Balaclava Station Upgrade

  Project description
  Project benefits
  What's happening?
      Latest construction notifications
      Platform access during construction
      On-going construction impacts
      Construction overview – Project update: 12 December 2013
      Safety procedures for contaminated soil
  Concept designs
  More information and online enquiry form


Start: May 2013
Finish: October 2014

Project description 

The Balaclava Station Upgrade Project will involve a comprehensive upgrade of the station access and amenities. The project will improve access to the station, deliver new shelters and amenities, and provide a more welcoming station for the community.

Key features of the upgrade include:

  • New ramps and stairs and station facilities which are fully accessible to all people. Provision for future lifts is also included.
  • Additional myki readers
  • Improved passenger information, waiting room and toilets, additional shelter coverage
  • Improved safety and security with new Protective Services Officer (PSO) facilities, increased lighting and closed-circuit television (CCTV)
  • An upgrade to Premium Station status, meaning the station will be staffed from first train to last train every day of the week.

Community feedback in 2012 played a key role in shaping the design. As such the station upgrade will now include an additional six myki readers, bringing the total to ten myki readers across both platforms.  There will also be some changes to the external facade to help provide better visibility and increase the passive surveillance levels at the station.

Project benefits 

The Balaclava Station Upgrade project aims to provide a station that:

  • is accessible for all
  • is a safe, attractive and welcoming environment
  • can meet the needs of the future
  • facilitates connections between transport modes and through the Carlisle Street precinct.

The upgrade of the station will also complement other local initiatives and development in the area, such as the City of Port Phillip’s ‘Balaclava Walk’ project.

What’s happening? 

Project status

In the coming months we will be installing the finishing touches to complete the station upgrade. The station and PSO (Protective Services Officers) buildings, kiosk and waiting room will be completed and the Carlisle Street ramps will re-open.

Over the Queen’s Birthday long weekend the project team worked around the clock to deliver the first major customer benefits as part of the upgrade.

Improvements delivered for Platform 1

  • Customers on the city-end of the platform now have an additional shelter from the rain and more space to move.
  • The city-end of the platform is now almost twice as wide, with new lighting, a smoother surface and better drainage to prevent puddles forming.

Improvements delivered for Platform 2

  • The Sandringham-end of the platform has been elevated to make it easier for customers using mobility aids to board the train.
  • Raised tactiles were also installed to safely guide customers with a visual impairment along the platform.

Watch the time-lapse footage captured during the Queen’s Birthday long weekend (link opens in a new window).


Latest construction notifications  

Out-of-hours and weekend works - Friday 25 July until Monday 28 July

From 6pm Friday 25 July until 4am Monday 28 July, the project team will be undertaking surface works on Platform 1. The works will involve the demolition and rebuilding of the platform in front of the existing station building and general work activity around the station.

A large crane will be set up in the Marlborough Street car park to remove the old platform and install the new pre-fabricated platform.

For safety reasons it is necessary to carry out these works at night while trains are not running and there are no rail passengers at the station.

We thank you in advance for your patience and understanding during these works.

Sandringham Line disruptions during the works

Buses will replace train services to and from Balaclava Station for all Sandringham Line services on Saturday 26 July and Sunday 27 July.

The train replacement bus stop is located on Carlisle Street at the tram stops near the former (now closed) station entries.

Please allow extra time to reach your destination as journey times may be extended by up to 30 minutes. You can also plan your travel in advance using the Journey Planner on our website. 

For more information about train services or bus replacement services please visit the Live travel updates page on our website.

Out-of-hours works - Friday 1 August until Saturday 2 August

From 10pm Friday 1 August until 6am Saturday 2 August, the project team will be completing the installation of tactile indicators on Platform 1.

During these works, residents can expect to hear low-level noise from general work activity on the station platform.

Platform access during construction 

From Monday 17 March until October 2014, access to Platform 2 via the Carlisle Street ramp will be closed. This is to allow for demolition of the ramp and the construction of the new accessible ramps and stairs in this area.

During this time, there will be no access to Balaclava Station from Carlisle Street.

The Platform 2 entry will now be located on Stuart Street. Customers are encouraged to access Stuart Street via Carlisle, William and Nightingale streets.

The entrance to Platform 1 is located on Marlborough Street.

Signage will be in place to guide you to the new station entries.

While we work to upgrade Balaclava Station allow an extra five minutes to access Platforms 1 and 2 via the detours.

Please see the map below for further details.

Balaclava Station temporary access to Platforms 1 and 2 map (PDF) 256kB


On-going construction impacts 

Closure of Marlborough Street car park: Wednesday 8 January

The Marlborough Street car park will be closed from Wednesday 8 January until October 2014. This space will be used to store and assemble the new stairs, ramps and building structures.


Construction overview - Project update: 12 December 2013 

The project team has revised the project’s engineering designs and construction methodology to incorporate methods to effectively manage impacted soil.

Slight modifications have been made to the station’s ramp and stair configuration to provide a smooth transition from Carlisle Street and Balaclava Walk to the platforms.

The Balaclava Station Upgrade will deliver all elements of the committed project scope.

Further details, including the new concept design images, are available in the attached construction overview (PDF) 131kB 

Safety procedures for contaminated soil 

Environmental consultants advise undisturbed soil in the rail reserve does not pose a risk to human health. As land space around Balaclava Station is limited, construction of the new ramps and stairs will require movement and relocation of soil within the rail reserve.

Procedures (control measures) have been put in place to ensure the safety of our workers, the community and the environment.

Safety procedures include:

  • erecting signage and shade cloth on fencing around the work site
  • establishing restricted work areas
  • undertaking soil disturbance works at night
  • undertaking air quality testing
  • training workers on decontamination processes
  • providing additional personal protective clothing and equipment
  • a discreet method of undertaking soil investigations, carried out by accredited EPA contractors.

Further detailed information regarding contaminated soil control measures is available in the Soil management information sheet (PDF) 153kB.


See how the Protective Services Officer (PSO) pod was lifted into place on Platform 1 (link opens in a new window).

Concept designs 

Balaclava Station Upgrade - aerial view of station precinct (PDF) 126kB

Balaclava Station Upgrade - view of Platform 1 and station building (PDF) 158kB

Balaclava Station Upgrade - access to Platform 2 from pedestrian path (PDF) 194kB

More information and online enquiry form 

For more information, please call Public Transport Victoria on 1800 800 007 (6am - midnight daily).

You can provide feedback about the Balaclava Station Upgrade project by completing an online enquiry form.