myki equipment

You will notice four pieces of myki equipment on the public transport network: myki machines, myki readers, myki check and myki gates.

myki machines 

Image showing a myki machine

myki machines are located at all metropolitan train stations and some accessible tram stops and bus interchanges.

Use a myki machine to top up using cash or EFTPOS/credit card, check your myki card balance and review your 10 most recent transactions.

At a myki machine you can:

  • top up with myki money (minimum $1) – value is immediately available for use
  • top up with myki pass (7 days or any number between 28-365 days) – value is immediately available for use.
  • view your myki card status – touched on or touched off
  • check the expiry time of your myki money 2 hour fare
  • view your remaining myki money balance
  • view your myki pass details and expiry date
  • see your last 10 transactions using ‘myki history' 
  • purchase a full fare myki*

*requires a minimum top up of $1 myki money at the time of purchase.

Important tips:

  • Leave your myki card in the ‘cradle’ for the entire transaction to ensure your top up is successful. Wait for the message ‘transaction complete’ before removing your myki card.
  • No change is given when topping up myki money.
  • When paying cash for a myki pass, a maximum of $10 change is given.
  • If a myki pass fare is shown as, or is calculated to be, an amount ending in a multiple of one cent, the amount may be rounded up to the next 10 cents at the point of sale. In that case, the rounded amount becomes the fare.
  • An EFTPOS receipt will always be printed when topping up at a myki machine. An additional sales receipt is optional and is printed on request.
  • For greater contrast, touch the zoom button to change the screen to black and white

myki money quick top up (QT) device

myki QT device

The new myki money quick top up device provides you with a quick, easy and convenient way to top up your myki money and also check your myki balance.

The quick top up devices are being trialled at a number of regional and metropolitan rail stations as well as two of Melbourne’s tram stops.

The trial will see devices installed at:

  • PTV Hub (Southern Cross)
  • Melbourne Central Station
  • Footscray Station
  • Parliament Station
  • South Yarra Station
  • Flinders Street Station
  • Richmond Station
  • Geelong Station
  • Domain Interchange Tram Stop
  • Spencer Street/Bourke Street Tram Stop

For more information, see myki money quick top up device.

myki readers 

Image showing a myki reader

myki readers are located at train stations, on board metropolitan trams and buses and on board regional town buses.

Use a myki reader to touch on and touch off as you travel.

At a myki reader you can:

  • touch on to ensure you have a valid ticket
  • touch off to pay the lowest fare for your trip
  • view your remaining myki money balance and any charges deducted
  • view your myki pass details and expiry date.

Important tips:

  • Touch your myki to the centre of the reader until you hear a beep and see a green light to indicate a successful touch on or touch off.
  • Do not swipe or wave your myki as this may prevent a successful touch on or touch off.
  • Read the on-screen message for additional information.
  • The on-screen message remains in place for as long as you hold your myki to the reader.

New next-generation myki tram reader in a tram

New next-generation myki readers are being trialled on an E-Class tram on Route 11. Next-generation myki tram readers enable you to:

  • touch on to ensure you have a valid ticket
  • touch off to pay the lowest fare for your trip
  • show whether your touch on has been successful or not
  • view your current myki balance.

myki checks 

Image showing a myki check

myki checks are located at various places across the public transport network including some train stations, accessible tram stops and bus interchanges.

Use a myki check to check your myki card balance and view your most recent transactions.

At a myki check you can:

  • view your myki card status – touched on or touched off
  • check the expiry time of your myki money 2 hour fare
  • view your remaining myki money balance
  • view your myki pass details and expiry date
  • see your last 10 transactions using ‘myki history’.

Important tips:

  • Use the buttons to scroll through the information displayed on the myki check.
  • When finished, press the ‘exit’ button to end your session and remove your card details from the screen.

myki gates 

Image showing myki gates

myki gates are located at train stations and are fitted with myki readers, which should be used in the same way as those found on board trams and buses.

Use a myki gate to touch on and touch off as you travel.

At existing myki gates at most stations you can:

  • touch on to ensure you have a valid ticket
  • touch off to pay the lowest fare for your trip
  • view your remaining myki money balance
  • view your myki pass details and expiry date.
Image showing next-generation myki gate

New next-generation myki gates are more robust and quicker, allowing more people to pass through the barriers.

Next-generation myki gates enable you to:

  • touch on to ensure you have a valid ticket
  • touch off to pay the lowest fare for your trip
  • learn why your touch on has been successful or not.

Important tips:

  • Touch your myki to the centre of the reader or screen until you hear a beep and see a green light or tick to indicate a successful touch on or touch off.
  • If you see a red tick, read the on-screen message to find out why your touch on has been unsuccessful.
  • Do not swipe or wave your myki as this may prevent a successful touch on or touch off.
  • Read the on-screen message for additional information.
  • The on-screen message remains in place for as long as you hold your myki to the reader.
  • To get fare charges and balance information, create an online account, or use a blue myki check or one of the myki machines at stations across the network.
  • Parents with children can touch on with multiple myki cards and the gate will remain open until each person has passed through (allows up to 10 myki card touch ons).