Customer information tools
There is a range of handy mobile and online tools available to help you access public transport information wherever you are in Victoria.
Whether you use public transport everyday or only occasionally, there is an application to suit your information needs.
Check out the information below to learn more about customer information tools make navigating the train, tram and bus networks and planning your journey quicker and easier.
Journey planner
Get a trip plan from A to B with stop and timetable options and maps to show the way.
Journey planner is the perfect tool when you’re travelling somewhere you’ve never been before by public transport. It will give you the quickest and most direct route.
Simply enter your origin, destination and time of travel for step-by-step directions by train, tram and bus.
For more information see journey planner.
iPhone app
The free iPhone app lets you view service times, use the journey planner and set your favourite stops throughout Victoria for faster access to public transport information on the go.
With built in tramTRACKER® functions, the app gives you real-time departures and arrivals for all tram stops.
All timetables are stored locally on your phone, so it doesn’t use your data pack / cap when using offline departures. Requesting over the air updates from the journey planner, alterations and tramTRACKER® will use your data.
Download the free iPhone app from the iTunes Store (link opens in a new window).
Android app
The free Android app gives you public transport information at your fingertips.
You can check scheduled departures for train, tram and bus, get real-time tram departures via tramTRACKER®, plan your journey, view the unplanned changes for metropolitan trains, find your closest stops using GPS, load your favourite stations and stops for quick access to timetables and provide feedback via your handset.
Download the free Android app from Google Play (link opens in a new window)
Nokia app
The free Nokia app gives passengers scheduled departures for trains, trams and buses while they are on the go.
Nokia users can find their closest stops using GPS, get the next five departure times for their journey, view alterations for the entire network and get real-time departures for tram via tramTRACKER®.
Download the free Nokia app from the Nokia Ovi Store (link opens in a new window)
Downloadable timetables
Printer friendly timetables for your favourite metropolitan stations and stops are available for download in PDF format in the timetables section of this website.
For example, if you catch the train every morning from Mount Waverley Station on the Glen Waverley line towards the city, your stop specific timetable lists all services leaving that station in your chosen direction from Monday – Friday and on Saturdays and Sundays.
They are similar to the timetables displayed at stations and stops and provide a lighter alternative to carrying an entire timetable booklet for your line or route. Keep printed copies of the timetables for your most used stops on your fridge, in your bag and in your drawer at work and you’ll never miss your ride.
Stop timetables are available for some regional buses and for regional stations you can download printer-friendly timetables that include major stops on your line.
Select your most used stops in timetables to download your stop timetable in the direction that you travel.
