Try Before You Ride

Try Before You Ride page header

Inclusive transport for all Victorians

The Victorian Government wants to make sure everyone can use public transport easily. Our Try Before You Ride events are here to help people feel more comfortable using trains, buses, and trams. These events are for everyone, including those with accessibility needs, parents with kids, and older people.

Upcoming Events - 2024

Wednesday 23 October & Saturday 26 October

Location: Bendigo Station, Platform 2

Time: Arrive any time from 10:00am until 1:00pm

Partnership: V/Line and the City of Greater Bendigo

Register now at The City of Greater Bendigo event page

Thursday 28 November 2024

Location: Geelong Station, Platform 2

Time: Arrive any time from 1:00pm until 3:00pm

For more information or to register, email [email protected]

Event Features

Participants will have the opportunity to experience various modes of transport, including:

  • V/Line V/Locity Train
  • Accessible Coach
  • Wheelchair-Accessible Taxi
  • Travellers Aid will be present at all events to provide assistance and information about their services.

Southern Cross Event – May 2024

Participants had the opportunity to:

  • Practice getting on and off trains, trams, buses, and accessible taxis
  • Learn about accessibility features and improvements
  • Speak with customer service staff regarding public transport travel, safety, and accessibility
  • Participate in site tours of Southern Cross Station with customer service staff.

Accessibility services were provided by Travellers Aid on the day:

  • Mobility assistance
  • Personal care
  • Quiet space
  • Translation services (upon request).

This event was coordinated by V/Line, Yarra Trams, Metro Trains, Kinetic, and Travellers Aid Australia. In partnership with the Department of Transport and Planning, Safe Transport Victoria, and Southern Cross Station.

Signage displayed at the Try Before You Ride Event at Southern Cross Station

Signage displayed at the Try Before You Ride Event at Southern Cross Station.

Attendees registering/checking-in at the Try Before You Ride Event at Southern Cross Station.

Attendees registering/checking-in at the Try Before You Ride Event at Southern Cross Station.

Attendees practicing getting on and off a Metro Train at The Try Before You Ride Event at Southern Cross Station.

Attendees practicing getting on and off a Metro Train at The Try Before You Ride Event at Southern Cross Station.

Attendees coming back after practicing getting on and off a V/Line Train at the Try Before You Ride Event at Southern Cross Station.

Attendees coming back after practicing getting on and off a V/Line Train at the Try Before You Ride Event at Southern Cross Station.

A group photo of operator team members taken at the Try Before You Ride Event at Southern Cross Station.

A group photo of operator team members taken at the Try Before You Ride Event at Southern Cross Station.

Accessible Public Transport Action Plan

The Accessible Public Transport Action Plan 2020-2024 was released in 2020. It outlines the steps we’re taking to eliminate barriers to public transport journeys.

PTV app

Plan your journey and manage your myki with the PTV app that’s accessible for all.

PTV app is easy to use and has all your transport needs covered. Top up your myki instantly, view live travel information, safeguard your myki balances and more.

Download the PTV app and find out more.

Getting help before you travel

If you need support in planning your journey or have any questions, call 1800 800 007 between 6am and midnight daily (all night Friday and Saturday).

More information about accessibility on public transport.