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News > Fares/Tickets
Small number of customers impacted by myki overcharge
23 Jan 2024
On the 1 January public holiday, a small number of concession myki users did not receive the fare cap they were entitled to, leading to overpayments of $1.70 or less.
We have reimbursed all impacted customers impacted by this issue and apologise for any inconvenience caused.