Try Before You Ride

Inclusive transport for all Victorians
The Victorian Government wants to make sure everyone can use public transport easily. Our Try Before You Ride events are here to help people feel more comfortable using trains, buses, and trams. These events are for everyone, including those with accessibility needs, parents with kids, and older people.
Upcoming Events in 2025
Ballarat Station
10:00am – 12:30pm on Wednesday 30 April 2025
Customers will board the 10:44am V/Line service to Wendouree and then return to Ballarat Station on the 11:58am service.
It is held in partnership with the City of Ballarat.
Previous Events in 2024
Bendigo Station
Wednesday 23 October & Saturday 26 October 2024.
In partnership with V/Line and the City of Greater Bendigo.
Geelong Station
Thursday 28 November 2024.
In partnership with V/Line.
Event Features
Participants had the opportunity to experience various modes of transport, including:
- V/Line V/Locity train
- Accessible coach
- Wheelchair-accessible taxi
- Travellers Aid provided assistance and information about their services.
Southern Cross Event – May 2024
Participants had the opportunity to:
- Practice getting on and off trains, trams, buses, and accessible taxis
- Learn about accessibility features and improvements
- Speak with customer service staff regarding public transport travel, safety, and accessibility
- Participate in site tours of Southern Cross Station with customer service staff.
Travellers Aid provided accessibility services on the day:
- Mobility assistance
- Personal care
- Quiet space
- Translation services (upon request).
In partnership with the Department of Transport and Planning, Safe Transport Victoria, and Southern Cross Station.

Signage displayed at the Try Before You Ride Event at Southern Cross Station.

Attendees registering/checking-in at the Try Before You Ride Event at Southern Cross Station.

Attendees practicing getting on and off a Metro Train at The Try Before You Ride Event at Southern Cross Station.

Attendees coming back after practicing getting on and off a V/Line Train at the Try Before You Ride Event at Southern Cross Station.

A group photo of operator team members taken at the Try Before You Ride Event at Southern Cross Station.
Accessible Public Transport Action Plan
The Accessible Public Transport Action Plan 2020-2024 was released in 2020. It outlines the steps we’re taking to eliminate barriers to public transport journeys.
PTV app
Plan your journey and manage your myki with the PTV app that’s accessible for all.
PTV app is easy to use and has all your transport needs covered. Top up your myki instantly, view live travel information, safeguard your myki balances and more.
Download the PTV app and find out more.
Getting help before you travel
If you need support in planning your journey or have any questions, call 1800 800 007 between 6am and midnight daily (all night Friday and Saturday).
More information about accessibility on public transport.